Key insights:
- To rent a car, you typically need a valid driver’s license, a credit or debit card, and to meet minimum age requirements.
- Before booking, double-check cancellation policies and potential extra charges such as insurance coverage.
- At pickup, inspect the vehicle for damage and document its condition with photos or video to avoid unnecessary fees or disputes later.
Renting a car is an exciting part of any travel experience. It can be fun to get behind the wheel of a new ride, even if it's only for a few days. The car rental process may look confusing, but knowing what you'll need when you get to the desk can make your experience a breeze.
Let’s look at how to rent a car from start to finish so you can navigate the process with confidence.
Requirements for renting a car
Car rentals often come with specific age and document requirements.
For most standard car rentals, renters need a valid driver’s license with a photo, along with a credit or debit card.
In most states in the U.S., the minimum age to rent a car is 21. If you’re under 25, you may be required to pay a young driver fee in addition to the cost of the rental. If you use a debit card, you may be required to provide an additional form of ID, such as a passport, insurance card, or your round-trip airline ticket.
Rental companies may require a clean driving record, free from moving violations or DUIs. Check the specific rules and regulations for each company and state before reserving a vehicle.
Make a reservation
Once you’ve settled on your destination, it’s time to book the car.
Renters can typically pick a size and type of car, though the exact model is not always guaranteed. Some rental agencies offer everything from smaller compact vehicles to large SUVs and minivans. For an extra cost, you might even be able to rent a luxury coupe or convertible.
Remember to pay attention to essential details such as the pickup location, rental date and return date. If you are picking up the car at one location and returning it at another, it may require an additional fee.
Triple-check the company’s cancellation policies before you book. While many rental agencies will refund you if you need to cancel before your rental starts, some may charge a cancellation fee. This fee can be anywhere from $50 to $150 or more, depending on how early you cancel.
Compare prices
Your destination may have multiple rental car agencies to choose from. Before booking, use online tools to search and compare prices from multiple companies. If you have an eligible Citi® credit card, Citi Travel® can help you compare booking options for not just car rentals, but flights and hotels as well. You might be surprised how much you can save just by taking a few extra minutes to shop around.
Pick up the car
You’ve packed your bags and collected your documents. Now all that’s left is to pick up the car.
If you’re flying, follow the signs at the airport for your rental car facility. Some companies may have their counter inside the terminal, while others may require a short ride on a shuttle bus. Provide the representative at the counter with your confirmation number, ID and credit or debit card. After payment, you’ll receive your keys and can head to the lot.
The rental company may offer insurance for an additional fee. Look over the offerings carefully. While it’s good to be covered in any eventuality, your personal auto insurance may cover rentals if you have full coverage. If you have a travel credit card, it may offer car rental insurance if you pay with the card.
Before leaving the rental lot or garage, check the car’s condition. Note any scratches, dents, damages or missing parts with a representative from the car company. Take pictures or a video of the car’s condition as well. If the company blames you for any issues, you’ll be able to provide evidence of the condition at pickup. Make sure you know how to return the car before driving off the lot.
Once you’re satisfied with the condition of the car, all that’s left is to drop your bags in the trunk, adjust the mirrors and head out on the road. Enjoy the ride!
Disclosure: This article is for educational purposes. It is not intended to provide legal, investment, or financial advice and is not a substitute for professional advice. It does not indicate the availability of any Citi product or service. For advice about your specific circumstances, you should consult a qualified professional.
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